WHAT OUR CUSTOMERS ARE SAYING...

Over the last three years of my time with PHS Records Management, Tom and the Dalvie systems team have always been at hand to offer sound advice and deliver both excellent customer service and installations. The most recent racking project at our Avonmouth site was designed, delivered and installed way ahead of schedule which has helped the operations at site profoundly. I would be more than happy to recommend you guys to any supplier looking for similar works and thank you for all the efforts so far.

Dealing with Dalvie is a pleasure. The admin staff are efficient and courteous. The contractors that come on site are professional and timely. The work is always carried out to a high standard.

The whole process of getting our old, condemned racking replaced ran very smoothly with plenty of updates. From getting the racking measured up, and recommendations of what we would require, through to the completion of the install. The staff both at the office and in the field were friendly and informative from start to finish, and the aftercare has been brilliant. We will definitely be recommending them to other divisions of the group.

Drive-in racking modification installation went very well. The installation team were also very professional, which made the installation a pleasure.

Dalvie Systems recently completed an Office Extension/Renovation for Blue Seal Ltd. I found all aspects of their work extremely professional, from the original assessment of works required, quotation, together with works carried out. Any queries that were raised to Dalvie Contractors were dealt with and completed to a high standard and all completed works were left in a very tidy condition.

As part of JLR's continued business development we have recently developed a new offsite warehouse at Midpoint circa 49000m2 - from the start of the project it became very clear that both the requirements and solution design would be complex and ongoing over a course of 12 months - vendors were engaged at the early stages of the project and as varying RFQ's went out to tender it became very clear that Dalvie's knowledge of both automotive and racking design and flexibility was far more beneficial. At varying stages through the RFQ design process Dalvie were fully involved with numerous site visits, inspections and interaction with our fork lift fleet provider to ensure their solution was tailored to fit the requirements which culminated in a full hour presentation to Finance and Purchasing at the final stage of awarding the contract whereas the competitor only asked questions 24 hours prior to RFQ end. What Dalvie were capable of delivering at both the presentation and implementation stage was a fully working system delivered on time and within budget - even though the racking design changed several times during implementation. It’s the ability to work with the customer, understand and think ahead of their requirements and be flexible enough to adapt as required.

Our customer was extremely pleased with the Storage Platform you installed for us. Your engineers arrived as planned and the work was carried out quickly and efficiently, with minimum disruption to the site. The finish to the product and attention to detail was much better than they expected.